Read Our COVID-19 Update

Covid-19 cases in the UK are expected to escalate rapidly.

From now, we are asking our staff to:

  • Continue with good hygiene, including washing hands with soap and hot water regularly.
  • Sanitise their desk/work area, door handles, phones, steering wheels & driving controls, etc., daily using the bleach spray and paper roll provided.
  • Limit close contact with others as far as possible, considering carefully your actions outside of work too.

If they develop ANY of the well-publicised symptoms of infection (a NEW dry cough or a temperature) they should not attend work under any circumstances.

If they believe they are at greater risk of infection or have underlying health issues meaning they could be disproportionately affected, they should inform management immediately.

Orders, quotes and deliveries can still be arranged at this time, but we appreciate their may be some reluctance to as the situation develops. Our team will be following appropriate guidelines to ensure the health and well-being of our customers, but please let us know if you have any special requests and we will do our best to accommodate.

We should prepare imminently for changing our working practices to reduce physical proximity (social distancing). This could mean changes to working hours and using our workspaces differently.

We very much appreciate everyone’s co-operation during what is expected to be a challenging time over the weeks ahead.

And like all challenging times, it will pass.

Privacy Policy

Who are we?

Luxury Lawns (A.G.S.) Ltd, Company Registration Number: 9602318 (referred to as “Luxury Lawns” “Our” “We” or “Us”), specialise in the installation and supply of Artificial Grass, established family run business, based in Sevenoaks, Kent, operating throughout the South East.

What does this policy cover?

This policy specifically documents how we attain and use information via our website, should you sign a contract with us, we will supply our company privacy policy that supersedes the website privacy policy.

We are committed to ensuring that your privacy and information is protected. Should we ever ask for any personally identifying information when using our website(s) you can be completely assured that it will only ever be used in accordance to our privacy and cookies policy.

This policy sets out:

  • The type of personal and technical data that we collect
  • Cookies and how/why we use them
  • How and why we collect any personal data
  • Who we share your personal data with
  • How long we keep your data for
  • What rights you have in relation to your data

What personal data do we collect?

We collect the information that is necessary to deal with your enquiry. The contact form on our website collects: Your Name, Phone, Email and any message that you leave.

Our website actively uses cookies to collect personal data and how you as a user interacts with our website(s).

What technical data do we collect?

We also use Google Analytics to log website traffic and site interaction, this data helps us track the number of visitors that each of our websites attains over a monthly period and how said users interact with our websites.

How do we collect personal data?

We collect personal data directly from you, this happens when you fill out the contact form directly on our website.

Sometimes we may be passed details by recommendation or word of mouth, your details may be passed to us from a mutual contact where there is a genuine expression of interest in our services.

Cookies

When you visit a Luxury Lawns website(s), we make use of “cookie technology” to try and make the user experience of the website personalised, simple and meaningful.

Cookies are small snippets of information which are issued to your computer/system when you visit a website. Cookies store and often track information about how you use and interact with a website.

Most of the cookies that we use will last for the duration of your web session and will expire once you exit the site. Other cookies are in place to remember you and how you interacted with our site if you were to return.

Some of the cookies on our site are provided by third party tools that are used to deliver services on our behalf.

Please be aware by blocking access or deleting cookies used on Luxury Lawns website(s) you may be limiting the functionality and user friendliness of our websites and such will not get the full experience of using one of our websites.

Who do we share your data with?

We do not and will not share any of the data that we collect with anyone unless you have specifically requested us to do so in writing.

Should you sign a contract with us, we will share your information with 3rd parties essential to delivering our service, these suppliers will be listed in our client privacy policy.

How do we keep your data secure?

Luxury Lawns are committed to ensuring that all information attained is held securely. In order to prevent unauthorised access or disclosure we have implemented a number of physical, electronic and managerial procedures in place to ensure the security of the information that we collect online.

How long do we keep your data for?

From your initial enquiry, we keep your data for 3 months. There may be instances where we keep your data for longer in the case that we deem there is an active interest in our services.

What rights do you have relating to your data?

  1. You have the right to clear information about how we use your data.
  2. You have the right to access the personal data that we hold on you.
  3. You have the right to correct or remove all or any part of your data.
  4. You have the right to stop us from processing your data completely, we can still store it but we cannot use it any further.
  5. You have the right to restrict certain types of processing, for example if you no longer want to be contacted via a certain medium.

How to get in touch about your data.

If you have any questions about what data we hold on you or if you wish to act upon any of your rights, please contact us via email: info@luxuryartificiallawnsags.co.uk

Third party websites.

Luxury Lawns does not hold any responsibility for any websites that are referred to or linked from its own website(s). All information gathered and used via these external websites are not subject to our privacy and cookies policy.

Happy Customers

Checkatrade and Which? Trusted Trader reviews

Very professional. Informed me along the way with what was happening. Made sure they gave maintenance instructions after the job was completed and that I was happy with the work. They made sure they left the job tidy after day 1 and when work was completed. Lawn looks fantastic. 5* job

September 2021

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Had really old astro laid and contacted Luxury Lawn based on a recommendation from a friend and from the surveyor who came out to the guys that installed the grass they were brilliant. The three chaps that came to install were knowledgeable friendly and were very tidy in their work. Couldn't be any happier and now have a very good looking and presentable garden. Looking forward to utilising this more and more !!! Would definitely recommend, also comes with a warranty.

September 2021

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What a fantastic company. They do exactly everything they say they will do. On time, polite and fantastic work. From the gentleman quoting the job, the lovely office staff and the people doing the install. Polite, Efficient and we were updated every step of the way. They even fitted me in before our wedding so we could have a garden party. ....... Just Perfect

September 2021

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Luxury Lawns laid a new lawn of about 60 sq metres at the end of June. It was not a straightforward job as the lawn is 3 metres above the level of the drive so required a ramp to remove the old lawn and bring in materials, coupled with a bit of rain! The two guys who did the work were excellent both in terms of their manner, explaining the project and very clean and tidy at the end of each day. The project was completed on time and budget and looks fantastic, complimented by the sleepers on the edge. So the overall experience of using this company for the first time was brilliant, from the first survey by Mark Lord to the finished product. We had alternative quotes from competitors (who quoted lower prices) but chose LL on the basis of the quality of the grass and the professionalism and advice of Mark Lord.

July 2021

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Excellent service superb finish very professional.

May 2021

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They turned up on time. Carried out the work efficiently. Cleared up the mess as the job was being done. Were very polite. We were very pleased with the job they did and would highly recommend them.

May 2021

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Beautiful job. Carried out the work quickly to an excellent standard. Cleaned up completely as they went. Good quality turf and workmanship. Would definitely recommend.

April 2021

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From start to finish, dealing with luxury lawns was impressive. Professional and friendly staff. Great quality. Highly recommend.

April 2021

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Amazing quality, lovely guys, really happy with the workmanship.Would recommend them

April 2021

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From the outset the sales were not pushy. We were so impressed when they advised us of what not to accept as materials to be used before we even chose their quote. The team were prompt and worked very hard. They were tidy and courteous to us at all times. The garden looks amazing. After just one day our dog picked at one corner and they came back the next day and not only repaired the corner but re-enforced all the corners in the garden. Above and beyond at all times. Makes us feel we have a good company who will actually do what they say and guarantee their work. Highly recommend.

March 2021

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The work was done to a high standard, and very pleased with it . The lawn is very natural looking, the dogs love it and we wish we had had it done years ago.

March 2021

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Brilliant. We had all our lawns replaced with artificial grass. Groundworks were extensive but minimal disruption or mess. The team on site worked well together and cooperated well with neighbours regarding lorries taking away soil and delivering goods. This company can be trusted to supply and install a quality product.

Customer in Sandwich

December 2020

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The work was carried out very professionally

Customer in Gravesend

December 2020

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Both guys were very polite, knowledgeable and hard working. Much appreciated them ensuring the job was completed whilst under the pressure of COVID-19.

Customer in Dartford

March 2020

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I would recommend this company to anyone great service great product and very helpful.

Customer in Norwich

March 2020

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I am so delighted with my lawn. I got excellent advice on the best grass to use for dogs and how to maintain it. The job was completed I under the 2 day estimate, the workman were brilliant and I couldn’t fault the work.

Customer in West Malling

March 2020

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Pleased with lawn and cannot see any joins. Good job.

Customer in Longfield

March 2020

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I would recommend this company to anyone great product great service a very helpful and quick delivery

Customer in Norfolk

March 2020

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2 Trucks arrived on time and completed the works in less than 1 day to the very competitive agreed price, very professional and the new lawn looks amazing.

Customer in Kent

March 2019

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