Financing - DivideBuy
Spread the cost of your installation, interest-free
Are there limits on how much I can spend?
DivideBuy interest free credit is available on products/services from £50 to £6000. Credit is available from 2 to 12 months. Credit offered is set by the retailer.
Who can apply for DivideBuy interest free credit?
Applicants must be aged between 18 and 75• Be a permanent UK resident• Have a valid debit or credit card• Have a valid UK mobile number• Have a valid email address
Will a credit check be performed?
Yes. A credit check is performed to assess your eligibility and affordability. DivideBuy also has a quick check service so you can assess your eligibility for DivideBuy credit that will not affect your credit file.
How do I make my monthly payments?
Payment is collected via a Continuous Payment Authority (CPA). This method uses your long card number, expiry date and three digit CV2.Payments will be collected automatically on the date your instalment is due.
Can I request delivery to an address other than my home address?
To guard against fraudulent applications, we are only able to deliver goods to your home address.
What if I would like to cancel/return my order?
The first step is to contact the retailer directly to cancel your order. If you have already received your order, you'll need to arrange for it to be returned using the retailer's returns process. The retailer will then contact us to confirm your order has been returned, so we can issue are fund and cancel your credit agreement.
My application was declined. Now what?
We're sorry that your application was declined. Unfortunately, we have no influence over the credit decision and we're unable to find out why your application was denied. DivideBuy is not permitted to share application information with us.
Who can I contact if I need help?
For any questions related to DivideBuy interest free credit please contact DivideBuyby visiting www.dividebuy.co.uk, For a full list of FAQs please click here.
Are there any fees or charges?
No. There are no APR or hidden charges. We do reserve the right to add late payment fees to your account in the event of you missing payments. This is all explained in your credit agreement before you electronically sign at the checkout process.
How can I manage my DivideBuy account?
To manage your account and make payments, you can log in https://accounts.dividebuy.co.uk/
What if I need to change my delivery address from my billing address?
DivideBuy will need to approve any deliveries to addresses other than the application/billing address. Without their approval, we will not be able to ship to a different address as fraud prevention measures apply. To have goods delivered to another address, once you have placed your order and paid a first instalment, you need to contact DivideBuy directly who will then notify us of the changes.
How can I contact DivideBuy?Email: firstname.lastname@example.org
Or via the DivideBuy live chat facility at dividebuy.co.uk
Rematch Credit Ltd t/a DivideBuy credit agreements are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Credit is available to permanent UK residents aged 18+, subject to status, any missed payments may affect your ability to obtain credit from DivideBuy and other lenders. Please spend responsibly.
Checkatrade and Which? Trusted Trader reviews
The service from this company was excellent. We called in unannounced and the lady in the office (wish I had noted her name) spent so much time with us as we dithered around that we thought this company looked after its customers. We did not look anywhere else. The quote for a composite deck was realistic and the installers were fantastically polite and caring. They kept us informed throughout especially in the light of the awful wet weather in the two weeks of construction. The deck looks great. No question this is a good company to select for a decking project. ( it all started with the reception and help at the office/warehouse)
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Excellent work, we received constructive information during the initial site survey which we took on board. We received a date for installation which was kept to and the two operatives arrived early to undertake the work. The constructed base was of a significant depth and level, The final laying of the lawn was also carried out professionally and looked amazing. In a more positive note, after a few days we noticed a light line across the length of the grass. After contacting the company it became apparent that it was a manufacturing error and the lawn was replaced without fuss.
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After reading many reviews decided to go with Luxury Lawns. Best decision I have made in a long time. The Luxury Lawns team were professional throughout the whole process. Very pleased with the result totally transformed my front garden. I would highly recommend!
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Excellent service, the workmen were prompt and courteous and very helpful. The old lawn was taken up the ground prepared, the new lawn was laid. We are very pleased with it and would recommend this firm highly.
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Luxury Lawns provided a very professional service when they installed artificial grass in my back garden. Mark visited to survey the work and was very knowledgeable and answered all of my questions. The team who carried out the installation were punctual, friendly, hard working and finished to agreed timescales. The end result is amazing and the family are now enjoying the back garden more than ever I would not hesitate to recommend Luxury Lawns
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The men were very good clearing all the old grass and slabs and then laying all the different sub base materials then laying the artificial grass which looks great. We would recommend Luxury Lawns for their workmanship and leaving everything neat and tidy a great job done on a very hot day.
July 2022Read More Read More
Being in the trade I knew what I expected but didn’t know what I would get. The supporting literature and its info was of a very high standard, simple to understand and follow. The surveyor Mark was professional, had a friendly approach, was informative and knowledgeable. The two installers Wayne and Bob were a real pleasure to have on-site the quality of the install from top to bottom was absolutely first class two very experienced guys. Their conduct on-site was very friendly, most helpful and spotlessly clean workers from start to finish .
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