Delivery Charges
DUE TO HIGH VOLUMES OF SALES PLEASE ALLOW 3-5 WORKING DAYS FOR DELIVERY.
We have temporarily had to suspended Next Day deliveries due to courier restrictions.
Most areas (The Red Zone) are free shipping over £250.00
The blue zone is Scotland and the Scottish Highlands. This area incurs an additional £75-£250 delivery charge and delivery takes between 2-3 days.
Unfortunately we cannot arrange deliveries to Ireland or Jersey but if you want to organise your own courier to collect from us and deliver to you then this is fine and you should contact us to discuss this.
We can arrange Saturday deliveries but these incur an additional £50 cost (on top of any zone charge). If you require a Saturday Delivery please contact us to discuss this.
Restricted Access / Refused Deliveries
If in doubt about the quality of access to your home or delivery address you MUST notify us prior to order. You will need to be available on the day of your delivery to sign for the delivery and to assist the driver.
Please note ALL deliveries are ONE MAN. This means the driver is only legally bound to drop your item on the kerbside, driveway or easily accessible garage. The driver will NOT take the product into your home, for health and safety and insurance reasons. It is your responsibility to take the item inside your property. Please check the dimensions and weight of your product which can be found in the specification details on the product page. This is to ensure the item will fit through any doors etc.
Restricted access may include but not be limited to, narrow streets, overhanging trees, steep driveways, narrow lanes, tight bends or any other restriction that make it difficult for the carrier to drop the goods, in these instances may result in a failed or refused delivery.
Refused or failed deliveries will be charged at either £50.00 or £75.00 dependant on product purchased plus any surcharges included (postcode or delivery upgrades).
Happy Customers
Checkatrade and Which? Trusted Trader reviews
Very professional. Informed me along the way with what was happening. Made sure they gave maintenance instructions after the job was completed and that I was happy with the work. They made sure they left the job tidy after day 1 and when work was completed. Lawn looks fantastic. 5* job
September 2021
Read More Read More Had really old astro laid and contacted Luxury Lawn based on a recommendation from a friend and from the surveyor who came out to the guys that installed the grass they were brilliant. The three chaps that came to install were knowledgeable friendly and were very tidy in their work. Couldn't be any happier and now have a very good looking and presentable garden. Looking forward to utilising this more and more !!! Would definitely recommend, also comes with a warranty.
September 2021
Read More Read More What a fantastic company. They do exactly everything they say they will do. On time, polite and fantastic work. From the gentleman quoting the job, the lovely office staff and the people doing the install. Polite, Efficient and we were updated every step of the way. They even fitted me in before our wedding so we could have a garden party. ....... Just Perfect
September 2021
Read More Read More Luxury Lawns laid a new lawn of about 60 sq metres at the end of June. It was not a straightforward job as the lawn is 3 metres above the level of the drive so required a ramp to remove the old lawn and bring in materials, coupled with a bit of rain! The two guys who did the work were excellent both in terms of their manner, explaining the project and very clean and tidy at the end of each day. The project was completed on time and budget and looks fantastic, complimented by the sleepers on the edge. So the overall experience of using this company for the first time was brilliant, from the first survey by Mark Lord to the finished product. We had alternative quotes from competitors (who quoted lower prices) but chose LL on the basis of the quality of the grass and the professionalism and advice of Mark Lord.
July 2021
Read More Read More They turned up on time. Carried out the work efficiently. Cleared up the mess as the job was being done. Were very polite. We were very pleased with the job they did and would highly recommend them.
May 2021
Read More Read More From start to finish, dealing with luxury lawns was impressive. Professional and friendly staff. Great quality. Highly recommend.
April 2021
Read More Read More Amazing quality, lovely guys, really happy with the workmanship.Would recommend them
April 2021
Read More Read More Beautiful job. Carried out the work quickly to an excellent standard. Cleaned up completely as they went. Good quality turf and workmanship. Would definitely recommend.
April 2021
Read More Read More From the outset the sales were not pushy. We were so impressed when they advised us of what not to accept as materials to be used before we even chose their quote. The team were prompt and worked very hard. They were tidy and courteous to us at all times. The garden looks amazing. After just one day our dog picked at one corner and they came back the next day and not only repaired the corner but re-enforced all the corners in the garden. Above and beyond at all times. Makes us feel we have a good company who will actually do what they say and guarantee their work. Highly recommend.
March 2021
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